Nudging debtors to pay their debt: Two randomized controlled trials

نویسندگان

چکیده

We conducted two large-scale, highly powered randomized controlled trials intended to encourage consumer debt repayments. In Study 1, we implemented five treatments varying the design of envelopes sent debtors. did not find any treatment effects on response and repayment rates compared control condition. 2, varied letters’ contents in nine treatments, implementing factorial combinations social norm (non-)deterrence nudges, which were either framed emotively or non-emotively. that all nudges are ineffective condition even tend induce backfiring agency’s original letter. The results this study contrast with findings other studies, indicate comparable effective. Thus, our more consistent literature suggesting success nudging interventions is limited certain conditions.

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ژورنال

عنوان ژورنال: Journal of Economic Behavior and Organization

سال: 2022

ISSN: ['0167-2681', '1879-1751']

DOI: https://doi.org/10.1016/j.jebo.2022.04.006